PRIVACY POLICY

PRIVACY POLICY

WILD AS DIRT respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect information when you visit our website or purchase from us.

1. INFORMATION WE COLLECT

Depending on how you interact with WILD AS DIRT, we may collect information such as:

- Your name
- Email address
- Phone number
- Billing and delivery address
- Order and purchase information
- Information provided for custom or personalised orders
- Photographs, logos or artwork submitted for custom products
- Messages or enquiries you send to us

Payment information may be processed securely through our payment providers. We do not need to store your full payment card details ourselves.

 2. HOW WE USE YOUR INFORMATION

We may use your information to:

- Process and fulfil your orders
- Create custom or personalised products
- Arrange delivery
- Respond to enquiries
- Provide customer support
- Process payments
- Manage returns, refunds and exchanges
- Improve our products and website
- Send marketing communications where you have chosen to receive them
- Meet legal and regulatory requirements

 3. CUSTOM PHOTOS & ARTWORK

If you provide photographs, logos or other artwork for a custom order, we use that material to fulfil your order.

We will not sell your photographs, logos or artwork to third parties.

We may retain order-related artwork where reasonably necessary for record keeping, customer service or repeat orders.

If you would like us to remove customer-provided artwork after your order has been completed, you can contact us and request its deletion, subject to any legal or business record-keeping requirements.

 4. SHARING YOUR INFORMATION

We may share information where reasonably necessary to operate our business, including with:

- Payment providers
- Website and ecommerce service providers
- Printing or production services where required
- Shipping and delivery providers
- IT and technology service providers
- Professional advisers where required
- Government agencies or authorities where required by law

We do not sell your personal information.

5. WEBSITE & COOKIES

Our website and third-party services we use may collect technical information about visitors, including information relating to website usage, browser type, device information and IP address.

Cookies and similar technologies may be used to operate the website, remember preferences, analyse website traffic and improve your online experience.

6. MARKETING

If you choose to subscribe to marketing communications, we may send you information about new products, promotions, launches and WILD AS DIRT updates.

You can unsubscribe from marketing communications at any time.

7. KEEPING YOUR INFORMATION SECURE

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no online system can be guaranteed to be completely secure.

8. ACCESSING OR CORRECTING YOUR INFORMATION

You may contact us if you believe the personal information we hold about you is inaccurate or if you would like to request access to information we hold about you.

9. PRIVACY QUESTIONS

If you have a question, concern or complaint about how your personal information is handled, please contact WILD AS DIRT through the contact details on our website.

10. POLICY UPDATES

This Privacy Policy may be updated from time to time.